Our team at takes pride in researching and shopping for the lowest rates and best methods of shipping to serve our clients. Most of our small package shipments will ship via UPS, however we do offer USPS and Fed Ex Collect or third-party shipping as an option as well.

We also welcome your UPS collect and UPS third party shipping.

Larger orders will ship via LTL. We are able to work with many of our clients’ carriers and preferred shipper options. We do work with most freight companies including Southeastern Freight, Estes and YRC.

Hydration Depot offers door to door express service for disaster relief as well as any other time critical delivery needs, our Customer Service team will assist you with any site specific or tight deadline 24/7.

You may contact our Customer Service Team during regular business hours at:


After Hours via SMS text at 305-342-9722

Our team is dedicated to saving our customers money in shipping/freight and they take pride in lowering shipper accessorial fees whenever possible, working with our clients by offering non liftgate options, suggesting nonresidential delivery address, 30-minute call ahead options, rather than appointments as well as many other cost saving options whenever possible.

Our team is trained in helping our clients save money in freight. That is part of the Hydration Depot difference and our commitment next level customer service.

Hydration Depot is proud to offer local shipping options via our own fleet in South Florida as well as pick up options from our facilities located around the US, including our Pompano Beach, Florida headquarters.

Hydration Depot also can provide shipping to APO/FPO military addresses and proudly supports our military, please reach out to our Customer Service team who will gladly work with you to send packages to our troops worldwide and include handwritten notes to make the packages extra special.

Commitment to our Customers:

Let us know how we are doing, what we can do better, how great we are doing now and anything else on your mind, our company is built on serving our clients. Email our CEO at
866-380-5600 Monday - Friday 9:00 AM- 5:00 PM

Free shipping offers do not apply to orders outside the Continental US, Other locations may be added without notice. All free shipping or flat rate shipping is calculated to a commercial business with a loading dock or forklift available for off loading order. Appointments, limited access locations, inside delivery, redelivery fees, residential, liftgate or other accessorial fees may still apply to free shipping or flat rate orders. Customer Service will inform you of these fees before your order is shipped at which time you may approve them, request to change order to a different location or cancel your order.

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